You can reach Mangools support through the live chat or by email at [email protected]. When you are signed in, the chat is in every Mangools tool and on your dashboard. Send the details listed below with your first message, so we do not have to ask for them.
Use the live chat
When you are signed in, every Mangools tool and your dashboard show a chat button in a bottom corner of the page. Select it to open the chat. In AI Search Watcher, the button appears a few seconds after the page opens.
Our AI assistant answers first. If it cannot help, it hands your conversation to a person on our support team, in the same chat.
If you do not see the chat button, a browser extension that blocks scripts, such as an ad blocker, may hide it. Allow it for Mangools, or write to us by email.
You cannot sign in, or have no account yet
Use the Mangools contact page. It has a short email form, Start a live chat, and our email address. You can also write to [email protected] directly.
For sign-in problems, Trouble signing in may solve it faster.
What to send us
Include these details in your first message:
The email address of your Mangools account. If you write by email, send it from that address if you can.
The tool, and what you did just before the problem.
The keyword, domain or URL, with the location, language or device you chose.
The exact message you see, or a screenshot of it.
When it happened, and whether it happens every time.
Your browser, and whether you use a VPN or an ad blocker.
For a payment question: the date and amount of the payment.
Never send us your password or your full card number. We do not need them to help you.
When you get an answer
A person from our support team replies in the same chat or email thread. Some questions need our technical team, which is based in Europe, so the answer can take longer outside European working hours.
Partnerships, discounts and feature ideas
To earn a commission by recommending Mangools, see The Mangools affiliate program.
For discounts, including coupons for course students, see Discounts and coupon codes.
To suggest a feature, ask us in the chat. We send you a link to our feature request page, and every suggestion there goes to our management team.