Skip to main content

Change the card on your subscription

You change your card on the Billing page of your Mangools dashboard.

Written by Dev + MKT

You change your card on the Billing page of your Mangools dashboard. Enter the new card under Your credit / debit card details and select Save card details. The saved card becomes your default payment method, and your next renewal uses it if you pay your subscription by card.

If you pay through PayPal, your subscription runs through Paddle, and saving a card does not switch it to card payments. Contact us to switch.

How to change the card

  1. Sign in to KWFinder or any other Mangools SEO tool.

  2. Open the account menu from your avatar at the top right, and select Billing info. The Billing page opens in a new tab.

  3. Under Your credit / debit card details, enter the new card's Card number, Expiry date and CVV or CVC.

  4. Select Save card details.

The card details form on the Billing page with Save card details

The card has its own button. Use Save changes only for Your billing address and your VAT number, which sit on the same page.

You can also open the Billing page from your Mangools dashboard: select Billing in the top menu. AI Search Watcher's account menu has no Billing info, so use the dashboard from there.

The Billing page does not show your plan or when it renews. Those are on the Your plan page, described in Your subscription: renewal, auto-renewal and where to manage it.

Sub-users do not see Billing info in their account menu. If you are a sub-user, ask the account owner to change the card.

Who handles your card details?

The card form on the Billing page is provided by Stripe. Your card number is sent to Stripe, and Mangools does not store full card numbers.

Which payments use the card you save

A card saved on the Billing page becomes your default payment method. If your subscription is paid by card, its next renewal is charged to that card.

You pay through PayPal and want to pay by card

PayPal payments go through Paddle. Saving a card on the Billing page does not switch a subscription paid through Paddle to card payments. To switch from Paddle to card payments, contact us through the live chat or at [email protected].

Your card expired or a payment failed

If your card expired, save a new card on the Billing page as in the steps above. If a renewal payment fails, we retry it several times over about 10 days. Your account stays active during that time.

Save a card that works as soon as you can. If the payment still fails, contact us through the live chat or at [email protected]. For the causes and what to check, see Your payment failed.

Pay another way instead of by card

For the payment methods Mangools accepts, see Ways to pay. To change your billing address or VAT number, see Invoices, VAT and company details.

Did this answer your question?